When it comes to after-sales service many equipment manufacturers, including Precor, talk about response times, first-time fix rates and the equality of their service engineers. This is all incredibly important, but at Precor we long suspected that a key aspect of member satisfaction, and therefore member retention, was equipment uptime.
The fitness industry is continually growing and changing. As this happens, it is becoming increasingly necessary for your facility to stand apart from the competition by offering unique, empowering and engaging workout experiences.
Offering Spinning® classes as a supplementary fee-based option in your fitness facility is an excellent way to pump up your exercisers, while also bringing in some valuable extra revenue to your facility.
The annual IHRSA conference serves as the crossroads of the fitness industry, where leading experts share their insight on every aspect of the business, including: customer service, member retention, personal training, health promotion, wellness programming, leadership, operations, management, marketing, sales, research, industry trends, technology, and social media.
This free e-book shares session summaries from IHRSA on each of these topics, making it your one-stop primer on the entire fitness industry.