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Our Service Promise

Keeping your facility and your users up and running

Everyone says they offer the best service, so it means a lot more when owners and operators like you say it for us. In the 2009 IHRSA Health Club Equipment Benchmarking Report, 150 health club operators ranked Precor #1 in "After Sales Service."

Helping you keep your business running smoothly is a top priority for us. We can provide training for your staff, will quickly resolve any issues, and offer one of the best warranties in the industry.

To ensure your satisfaction and ultimately that of your users we offer:

  • Quick Resolution — We complete most on-site repairs within 24-48 hours and deliver parts with a 97% on-time shipping rate.
  • Staff Training — To keep downtime to a minimum, we can offer customized facility training if desired, so your staff can perform minor repairs and general maintenance.
  • Extensive Technician Network — We have one of the largest networks of certified cardio and AV technicians in North America.