love the elliptical and customer service, hate the website
I love Precor ellipticals...once I was on one, I knew I wouldn't buy another brand - the elliptical motion is so smooth and comfortable I actually like using it, and I know I'm getting a great workout. I bought from a dealer so I saved money and got the extended warranty at no charge, and theirs as well as Precor's customer service was outstanding. However, I find the website to be hard to navigate to find what I want. Minor point, all things considered, but I hope they redesign their site.