We have had the 9.35 for about six months. We bought it so we could exercise in any weather any time. I completed my weight loss goal and trained for a 5K on it and have since used it to maintain my fitness level.
The 9.35 is nicer than any treadmill I have used at any fitness center. It is more solid and easier to use than any of them. I now dislike traveling because the treadmills in hotel fitness centers are never as good as the one I have at home.
While the 9.35 is easer to use than any other treadmill I have experienced, I did not rate "ease of use" at 5 stars because there are a few things that I wish it could do:
1) There is no "start cool-down" button to end a program before it is done but still have a cool-down period.
2) The cool-down does not seem to be customizable. I have to manually adjust the speed to taper off through the cool-down.
3) The length of the "track" program is not remembered so it has to be adjusted each time if was not the last program used.
Over all the 9.35 is a great treadmill. It is expensive but worth it. It is so solid that I doubt I will need to buy another treadmill any time soon - but if I did, I would buy another 9.35.