You are here

Customer Service

Customer Service
Customer Service, Parts Sales, Technical Support: 1-800-347-4404 .

FAQ
Precor has compiled some of your most Frequently Asked Questions.

Warranty registration
We at Precor thank you for your purchase of Precor fitness equipment. We are confident that you will be pleased with your purchase and that the equipment will help you meet your fitness goals. To allow us to serve you better, please take a few moments to register your product.

Product warranties
An investment in anything Precor is an investment in the best-built fitness equipment in the business. And the best-built equipment comes with a warranty that adds further value to your investment.

Owner's manuals
To facilitate your access to Precor's most commonly requested owner's manuals, we have provided them in a downloadable format that can be saved to your computer and printed.

Assembly videos
Precor always recommends professional assembly, however we have created video tutorials for your reference on how to assemble your Precor Elliptical or Treadmill. To view, please click on the link that corresponds with your Precor model.

To view and print, you must have Adobe Acrobat Reader. Click here to get Acrobat Reader.

E-Mail Precor

You can leave a message using the contact form below.

Questions? Talk with a Precor representative:

  • Precor North America and Latin America: 1-800-786-8404
    M, TU, W 6 am - 5 pm PST; TH, FRI 6 am - 3 pm PST
  • Precor EMEA: +44 (0)1276 404 900
  • Precor Germany: +49 (0)89 89 801 370
  • Precor Benelux: +31 (0)416 69 08 59
  • Precor Austria: +43 (64) 52 39 00 0
  • Precor Asia-Pacific: +86 21 5116 5288
  • Precor Japan: +81 (03) 3527 8716
  • Precor Switzerland: +41 (41) 784 26 26
  • Precor France: +33 (0)4 74 99 08 43
  • Precor Spain: +34 (0)93 262 5100
  • Precor Italy: +39 (0)422 5291