Before-Your-Order-Ships Cancellation: You may cancel your order for a full refund at any time before your equipment is shipped from our warehouse. Equipment generally ships within two business days from the day you place your order, M-F. To cancel your order, contact a Precor Representative to discuss at (866) 593-5568; M-F 6:00 AM – 5:00 PM Pacific Time.
Currently, Precor does not have a financing program for home purchasers. However, your local Precor Authorized Dealer may have a financing program in place, if you purchase from the Dealer and if you qualify. The programs differ by Dealer so please contact them directly to inquire.
You can expect to have your equipment assembled in your room of choice in about 3.5 weeks. However, this can vary depending upon your location, availability for assembly, weather conditions and holidays.
After you purchase your equipment, you will receive a verification email from Precor with a link to your order account. Click on the link to check your order status. You will also receive order status update emails from Precor as your order moves through our processing, shipping and delivery system.
Yes. When you purchase on Precor.com, you are purchasing directly from Precor. We will ship your product to one of our Precor Authorized Installers who will contact you to set up a time to professionally install your equipment.
Yes, in certain circumstances. You may be able to cancel when your order is still "processing" and has not reached "shipped" status. Contact Precor Customer Support at 1-800-786-8404 as soon as you can.
Most of the commercial series equipment that we sell for home use is featured in our Home equipment section (such as the AMT®, StretchTrainer, Ab-X), but you can purchase just about any commercial equipment for your home. If you don't see it, please contact Precor Customer Support at 1-800-786-8404, for help. They will direct you to the nearest Precor Authorized Dealer.
Absolutely. However, before you buy, be sure to ask about special electrical requirements that some Precor commercial products require, such as our premium commercial treadmills. Also be sure to measure your space including ceiling height and exterior and interior doorways. Take into consideration angles, corners and tight confines leading to the room where you want to place your equipment. You can find Precor equipment specifications in the product detail pages of the Home equipment section.
"Used and refurbished Precor equipment is sold in many stores and on the Internet. With used or refurbished equipment, You won't know the history of the equipment such as how was it used? Was it serviced properly? Where was it located?
If you are thinking about purchasing used equipment, also stop and think about:
Possibly not. We sell through Precor Authorized Dealers, Precor.com and directly to Amazon.com (not through 3rd parties on Amazon.com). To find out if the Dealer is Authorized, go to our Store Locator and type in the zip code. If the seller does not appear in the list, they may be an unauthorized seller.
Although Precor has Authorized Dealers in most areas, there may not be one in your town. However, most of our dealers will make arrangements to deliver and service Precor equipment in areas near their locations which don't have an Authorized Dealer. Or you can purchase from Precor.com in the contiguous United States, or on Amazon.com.
Precor sells equipment in a network of Precor Authorized Dealer retail stores, on Precor.com and on Amazon.com. The highest level of personalized service will come from one of our Precor Authorized Dealers. Their sales staff is highly trained to help you select the Precor equipment that will best meet your fitness goals. Most Dealers also provide delivery and installation, post-purchase service, and may have financing options available.
Possibly, depending upon the country. But if we don't, chances are one of our international distributors can assist you. For specific information about pricing and availability in your region, please e-mail the international division at firstname.lastname@example.org.
Precor home and some commercial equipment for the home are sold through specialty fitness stores and select retail outlets, with stores throughout the U.S. and Canada. In addition, we sell to the contiguous United States on Precor.com, and also sell to Amazon.com.
"Precor sells equipment in a network of Precor Authorized Dealer retail stores, on Precor.com and on Amazon.com. The highest level of personalized service will come from one of our Precor Authorized Dealers. Their sales staff is highly trained to help you select the Precor equipment that will best meet your fitness goals. Most Dealers also provide delivery and installation, post-purchase service, and may have financing options available.
When you purchase from Precor.com, professional delivery and installation is included. We sell to the contiguous US only on Precor.com.
Precor stands behind our products. We strive to provide quality products, exceptional customer service, and a warranty that protects your investment in the event your product should encounter specific issues.
To ensure you receive the quality service you deserve, we select Precor Authorized Dealers and Servicers whom we believe share our vision of quality and service.