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Who do I contact if I have not heard from a Precor Authorized Installer about delivery and installation within 48 hours of my equipment being shipped?
For orders that require installation, the equipment is shipped to a Precor Authorized Installer, usually within 3 days of order being processed.
Once the Installer receives your order, they are required to contact you within 48 hours to make arrangements for delivery and installation.
If your product has shipped and you have not heard from your installer within 48 hours, please contact Precor Customer Support at 1-800-786-8404.