Purchase

After you purchase your equipment, you will receive a verification email from Precor with a link to your order account. Click on the link to check your order status. You will also receive order status update emails from Precor as your order moves through our processing, shipping and delivery system.

For orders that require installation, the equipment is shipped to a Precor Authorized Installer, usually within 3 days of order being processed.

Once the Installer receives your order, they are required to contact you within 48 hours to make arrangements for delivery and installation.

If your product has shipped and you have not heard from your installer within 48 hours, please contact Precor Customer Support at 1-800-786-8404.
 

For purchases on Precor.com, you should immediately contact Precor Customer Support at 1-800-786-8404, prior to your order reaching the "shipped" status. The sooner we know, the better.

For purchases on Precor.com, you should immediately contact Precor Customer Support at 1-800-786-8404, prior to y our order reaching the "shipped" status. The sooner we know, the better.

We receive your order and assign a Precor Authorized Partner to deliver and assemble your equipment. This happens M-F, so if you order on the weekend, we will receive your order on Monday.

We ship your equipment from Precor to your assigned installer in about 3 business days.

Generally, within 48 hours of submitting your order, a Precor Authorized Installer will contact you to arrange for delivery and installation. You must contact that Installer if you need to make a change to your scheduled delivery time. Delivery and installation may be subject to additional charges if you fail to timely notify the Installer of a change in your delivery and installation appointment.

Yes. When you purchase on Precor.com, you are purchasing directly from Precor. We will ship your product to one of our Precor Authorized Installers who will contact you to set up a time to professionally install your equipment.

Yes. When you purchase on Precor.com, you are purchasing directly from Precor. We will ship your product to one of our Precor Authorized Installers who will contact you to set up a time to professionally install your equipment.

Yes, in certain circumstances. You may be able to cancel when your order is still "processing" and has not reached "shipped" status. Contact Precor Customer Support at 1-800-786-8404 as soon as you can.

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