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Preventative Maintenance

Give your valuable equipment a wellness plan

Choose a customized maintenance plan to have our certified maintenance technicians keep your equipment running at its best.

Keeping your equipment in tiptop shape

Extend the life of your Precor equipment and minimize downtime. With our preventative maintenance plans, our certified experts will perform regular and thorough cleaning, testing and calibration.

There are many reasons to purchase a preventative maintenance plan—here are just a few:

  • Choose customized plans that fit your needs and budgets, and schedule service at convenient times for you.
  • Preventative maintenance extends the life of your equipment.
  • Preventative maintenance ensures your warranty coverage won’t be voided due to improper maintenance.
  • Preventative maintenance reduces downtime, and that means your exercisers have a better experience.
  • Our technicians are factory-trained and certified to perform comprehensive maintenance.
  • We’ll give you a detailed diagnostic report after every preventative maintenance visit.

Equipment care

With your preventative maintenance plan, our certified technicians will provide the services listed in our maintenance schedules by equipment type. For more details on maintenance procedures, refer to your service manual.

April 2020 update: In the wake of the COVID-19 pandemic, we added between workouts or daily cleaning recommendations. Remember to use the Precor Recommended Disinfectant Cleaners.

Downloadable Maintenance schedules

Preventative maintenance terms and conditions

The customer named on the Service Order (“Customer”) and Precor Incorporated (“Contractor”) agree that these terms and conditions constitute the agreement (the “Agreement”) for the provision of the Services selected by Customer and designated on a Service Order. Services may include Monthly, Quarterly, Semi-Annual or Annual Preventative Service (each a “Service” and collectively “Services”). The terms and conditions in the “GENERAL TERMS AND CONDITIONS” section below are applicable to all Services. Hereinafter, Customer and Contractor may be referred to individually as a “Party” or collectively as the “Parties”. The Parties wish to reduce their agreements to writing and hereby acknowledge and represent that they each have the authority to bind themselves legally to this document.

The Parties agree as follows:

  1. Services: “Service(s)” may include Monthly, Quarterly, Semi-Annual or Annual Preventative Maintenance Services, as selected by Customer and designated on a Service Order. Subject to the terms and conditions set forth in this Agreement, Contractor shall perform the applicable services detailed in the Preventative Maintenance Schedule attached as Exhibit A on the Equipment listed in one or more Service Orders executed by and between the Parties.Customer acknowledges and agrees that Contractor may appoint one or more sub-contractors to perform any of the Services set forth in this Agreement; provided, any such sub-contractor shall at all times perform the Services in accordance with the terms and conditions set forth herein.
  2. Other Services: Any parts required to repair any piece of Equipment or any additional services in excess of the Services set forth above will be at an additional cost to this Agreement. Any and all additional costs for parts, repairs, or services, however, must be approved in writing by Customer prior to Contractor’s performance of any such additional repairs or services.
  3. Compensation: Customer agrees to pay Contractor the service fees set forth in any Service Order (“Fees”). Customer shall pay the Fees within thirty (30) days of the date of invoice from Contractor.
  4. Term: This Agreement will commence on the Effective Date and will continue in full force and effect for a period of one (1) year. Notwithstanding the above, either Party may terminate this Agreement with or without cause, and without penalty, at any time upon not less than thirty (30) days prior written notice to the other Party. Customer agrees to pay Contractor for all Services performed by Contractor through the date of termination.

General Terms and Conditions

This Agreement is subject to the following terms and conditions:

  1. This Agreement and any Exhibit or fully executed Service Order attached hereto represents the entire and integrated agreement between the Parties hereto and supersedes prior negotiations, representations or agreements, either written or oral. The Agreement may be amended only by written instrument signed by both Customer and Contractor.
  2. Contractor agrees to perform the Services set forth in this Agreement in a proper and expeditious manner and in accordance with good industry practice. Contractor shall not be responsible for failure to render the Services for causes beyond its control, including strikes and labor disputes.
  3. Contractor shall comply with all applicable codes, laws, rules and regulations of federal, state or local authorities as they affect performance of its Services. Contractor shall be responsible for any and all damages incurred by Customer resulting from Contractor’s failure to comply with said codes, laws, rules and regulations. Contractor shall procure, at its expense, all permits and licenses which may be required to perform its Services.
  4. Contractor shall be responsible to the Customer for acts and omissions of the Contractor’s employees and any other persons or entities performing portions of the Services for or on behalf of the Contractor.
  5. Contractor shall indemnify, defend and hold harmless the Customer from and against claims, damages, losses and expenses, including but not limited to attorney fees, arising out of or resulting from performance of the Services, including without limitation claims, damages, losses or expenses attributable to bodily injury, sickness, disease or death, or to injury to or destruction of tangible property (other than the Services itself), provided however, such claim is not the result of the negligence or willful misconduct of Customer. Customer agrees to provide Contractor with prompt notice of any claim for which it seeks indemnification hereunder and to tender such any such claim to Contractor for Contractor to defend, settle or other reasonably resolve. Nothing herein shall be construed as to relieve Customer of its obligation to perform the regular weekly maintenance on the Equipment or observe the safety guidelines as set forth in the Equipment’s owner’s manuals and assembly guides.
  6. At all times Contractor shall carry and maintain in full force and effect, at its sole expense, Comprehensive General Liability insurance in an amount of $1,000,000.00 per occurrence.
  7. Contractor agrees that it is engaged as an independent Contractor and that all persons performing Services hereunder are employees, agents or sub-contractors of Contractor. Contractor further agrees that it will be solely responsible for the payment of all taxes and benefits required by law for said employees, agents or sub-contractors, without liability to Customer.
  8. Contractor acknowledges that it is solely responsible for all withholding, social security, self-employment, worker’s compensation, unemployment compensation, benefits and any and all other employment taxes and/or considerations generally paid by an employer to an employee. Customer shall in no manner, and for no purpose whatsoever, be responsible for any benefits, taxes, or other considerations or conditions of employment or service for Contractor or its employees.
  9. All notices required or permitted hereunder shall be in writing and shall be deemed duly given and received when delivered in person (with receipt thereof), on the next business day after deposit with a recognized overnight delivery service, or on the fifth (5th) day after being sent by United States registered or certified mail (return receipt requested), to the addresses shown on the Service Order if to Customer and to Precor Incorporated, Attn: General Counsel, 20031 142nd Avenue NE, Woodinville, WA 98072 if to Contractor.
  10. This Agreement shall be governed by and construed in accordance with the laws of the State of Washington. The Parties submit to the jurisdiction and venue of the State and Federal Courts in and for the King County, Washington and waives any claim that the same is an inconvenient forum.
  11. Duties and obligations imposed by this Agreement and rights and remedies available hereunder shall be in addition to and not a limitation of duties, obligations, rights and remedies otherwise imposed or available by law. No action or failure to act by the Customer or Contractor shall constitute a waiver of a right or duty afforded them under this Agreement, nor shall such action or failure to act constitute approval of or acquiescence in a breach hereunder, except as may be specifically agreed in writing.
  12. All of the Parties to this Agreement have participated fully in its negotiation and preparation and, accordingly, this Agreement shall not be more strictly construed against any one of the Parties hereto.
  13. In the event any term or provision of this Agreement is determined by an appropriate judicial authority to be illegal or otherwise invalid, such provision shall be given its nearest legal meaning or be construed as deleted as such authority determines, and the remainder of the Agreement shall be construed to be in full force and effect. This Agreement is entered into as of the date first written above.

Exhibit A: Preventative Maintenance Schedule

Monthly

  • Verify the stop clip is in place and functional
  • Visually inspect the running deck and belt, make sure that the bed or belt is in good condition. Replace if necessary
  • Inspect the power cord, make sure it is not damaged or underneath the treadmill. Verify the cord clamp is securely installed.
  • Perform functional test to verify all features are performing properly
  • Clean the treadmill’s frame using a cloth dampened with an approved cleaning solution Use a soft nylon scrub brush or a towel to clean the running belt
  • Clean the floor underneath the Treadmill
  • Wipe the surface of the electronic console
  • Inspect visible welds, frame and wire connections
  • Clean drive belt and pulley with a small wire brush
  • Inspect running belt and deck verify amp readings per Service Manual

Quarterly

Perform all checks listed under Monthly above plus the following:

  • Check the tension, tracking and alignment of the running belt. Re-tension or adjust if necessary
  • Check the tension of the drive belt, adjust if necessary
  • Remove hood and vacuum the compartment and motor controller fan
  • Perform the software diagnostics, check LED function and record the odometer reading
  • Functionally test both the wireless and hand held heart rate

Semi-Annually/Annually

  • Perform all checks listed under Monthly and Quarterly above plus the following:
  • Check the drive motor brushes, if applicable
  • Lubricate lift motor screw

Monthly

  • Inspect visible welds, frame and wire connections
  • Inspect and lube lift motor screw if necessary
  • Remove rear covers and vacuum with a low static vacuum around the electronic board.
  • Clean drive belts and pulleys
  • Verify the wheels run smoothly on the ramp
  • Clean the ramps and wheels with an approved solution
  • Inspect the power cord. Insure that the cord is not pinched under the unit.
  • Vacuum carpet or “damp mop” the floor underneath the EFX
  • Verify the HHHR is operational
  • Record the usage hours

Quarterly

  • Perform all checks listed under Monthly above plus the following:
  • Verify torque setting on crank arm and pillow blocks
  • Inspect belts for tension and excessive wear
  • Lubricate lift motor screw with a synthetic grease

Semi-Annually/Annually

  • Perform all checks listed under Monthly and Quarterly above plus the following:
  • Verify the battery voltage

Monthly

  • Inspect visible welds, frame, and wire connections
  • Lube lift motor screw
  • Remove covers and vacuum with a low static vacuum around the electronic board.
  • Inspect tension and excessive wear on all belts and pulleys
  • Clean grooved drive belts and pulleys with a small wire brush
  • Verify the pedals move smoothly in the vertical and horizontal axis.
  • Verify the HHHR is operational
  • Record the usage hours
  • Check the stability of machine if necessary adjust the leveling feet.

Quarterly

  • Perform all checks listed under Monthly above plus the following:
  • Check the tension of the drives and h-brake belts, adjust if necessary.
  • Inspect the gas spring shock
  • Clean and lube the rear link bearings (AMT 100i only)
  • Verify the resistance changes through the entire range

Semi-Annually/Annually

  • Perform all checks listed under Monthly and Quarterly above plus the following:
  • Verify the battery voltage
  • Visually inspect the belts for cracks, fraying or excessive wear

Monthly

  • Inspect visible welds, frames and wire connections
  • Remove covers and vacuum with a low static vacuum around the electronic board.
  • Clean drive belts and pulleys with a small wire brush
  • Check that pedals turn freely and smoothly at resistance level 1
  • Inspect the power adapter (if so equipped). Insure that the cord is not pinched under the unit.
  • Verify the seat moves smoothly through the entire adjustment range and the position latch works correctly

Quarterly

  • Perform all checks listed under Monthly above plus the following:
  • Check the tension of the drives belts, adjust if necessary
  • Verify the seat is secure
  • Verify the battery charge voltage

Semi-Annually/Annually

  • Perform all checks listed under Monthly and Quarterly above plus the following:
  • Verify the battery voltage

Monthly

  • Inspect visible welds, frame and wire connections
  • Remove covers and vacuum with a low static vacuum around the electronic board.
  • Wipe down unit
  • Check that pedals move freely and smoothly
  • Inspect the power adapter (if so equipped). Insure that the cord is not pinched under the unit.
  • Verify the HHHR works correctly

Quarterly

  • Perform all checks listed under Monthly above plus the following:
  • Inspect stairarms and bumpers for excessive wear
  • Verify drive belts has proper tension and adjust if necessary
  • Inspect springs
  • Check the pedal stops are in good condition

Semi-Annually/Annually

  • Perform all checks listed under Monthly and Quarterly above plus the following:
  • Visually inspect the belts for cracks, fraying or excessive wear
  • Verify the battery voltage
  • Check the pedal belt clamps are torqued properly

Monthly

  • Inspect visible welds, frame, and cable connections
  • Inspect cables and cable ends replacing upon any sign of wear
  • Verify proper tension on all cables
  • Inspect upholstery and pads for excessive wear
  • Wipe down unit
  • Verify the weight stack pin tether is attached
  • Verify the instruction placard is attached and intact

Quarterly

  • Perform all checks listed under Monthly above plus the following:
  • Check the machine motion to ensure smooth through full range of travel
  • Verify the adjustments of seats fully functional and lube

Semi-Annually/Annually

  • Perform all checks listed under Monthly and Quarterly above plus the following:
  • Verify cable tension
  • Inspect all weight pins to ensure they are secure